Lead IT Support

Bit Point Indonesia · 📍 Tasikmalaya · Diposting 2026-10-11
FULL_TIME⭐ TERVERIFIKASI
Rp 25.000.000 – Rp 28.000.000 per month
Bit Point Indonesia is seeking a highly skilled and experienced Lead IT Support to join our team in Tasikmalaya. The ideal candidate will have a strong background in IT support and a proven track record of effectively managing and mentoring a team of IT support staff. This role offers an excellent opportunity to contribute to our company's success while enjoying a competitive salary and a dynamic work environment.

📋 Tanggung Jawab Pekerjaan

Provide technical support and assistance to end-users and IT staff.,Manage and mentor a team of IT support staff.,Troubleshoot and resolve hardware, software, and network issues.,Develop and implement IT support policies and procedures.,Monitor and maintain IT infrastructure and systems.,Ensure the security and integrity of IT systems and data.,Provide training and development opportunities for the IT support team.,Collaborate with other departments to ensure smooth IT operations.

🎓 Kualifikasi & Syarat

Bachelor's degree in Computer Science, Information Technology, or a related field.,Minimum of 5 years of experience in IT support or a related role.,Strong technical skills in hardware, software, and networking.,Proven experience in managing and mentoring a team of IT support staff.,Knowledge of ITIL or other IT service management frameworks is a plus.,Excellent communication and problem-solving skills.,Ability to work well under pressure and meet tight deadlines.,Familiarity with cloud computing and virtualization technologies is a plus.

🛠️ Keahlian

Technical skills in hardwaresoftwareand networking.Experience in managing and mentoring a team of IT support staff.Knowledge of ITIL or other IT service management frameworks.Excellent communication and problem-solving skills.Ability to work well under pressure and meet tight deadlines.Familiarity with cloud computing and virtualization technologies.
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