Customer Service & Logistics Coordinator - Bali (Contract Role)

Join Adecco as a Customer Service & Logistics Coordinator in the vibrant heart of Bali! This dynamic role bridges exceptional customer service with seamless supply chain operations, ensuring smooth logistics coordination across our manufacturing and transport network. In this role, you'll be the backbone of our operations, managing customer inquiries, coordinating with suppliers and drivers, and optimizing our logistics flow.

At Adecco, we're more than just a staffing agency. We're a global leader in human capital solutions, connecting businesses with the talent they need to thrive. Our commitment to excellence and innovation is what drives us, and we're looking for a Customer Service & Logistics Coordinator who shares our passion for delivering exceptional service.

As a Customer Service & Logistics Coordinator in Badung, you'll be responsible for a wide range of tasks, from managing customer inquiries and resolving issues to coordinating with suppliers, drivers, and other stakeholders. You'll use tools like SAP, Jira, and Excel to streamline our operations and ensure that our customers receive their orders on time and in perfect condition.

📋 Tanggung Jawab Pekerjaan

• Manage customer inquiries and resolve issues promptly and professionally.
• Coordinate with suppliers, manufacturers, and drivers to ensure smooth logistics operations.
• Optimize our logistics flow to improve efficiency and reduce costs.
• Use tools like SAP, Jira, and Excel to track and manage our operations.
• Maintain accurate records of all customer interactions and logistics transactions.
• Ensure compliance with all relevant regulations and company policies.
• Provide exceptional customer service, both internally and externally.
• Continuously seek ways to improve our operations and processes.

🎓 Kualifikasi & Syarat

• Minimum of 3 years of experience in a similar role, preferably in the logistics or supply chain industry.
• Proven experience in managing customer inquiries and resolving issues.
• Strong knowledge of logistics and supply chain operations.
• Proficiency in using tools like SAP, Jira, and Excel.
• Excellent communication and interpersonal skills.
• Ability to work under pressure and meet tight deadlines.
• Strong problem-solving skills and attention to detail.
• Bachelor's degree in a relevant field, such as Business Administration, Logistics, or Supply Chain Management.

🛠️ Keahlian

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